Refund policy
We hope you enjoy your purchase from QORVENA, but if not, you have 30 days after receipt to request a return.
1. Eligibility Requirements
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The item must be in its original condition (undamaged and unused)
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The original packaging must be present
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The return request must be made within 30 days of receipt
2. Procedure
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Contact us at contact@qorvenastore.com with your order number.
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After validation, we will provide you with the return address.
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Once the product is received and inspected, a refund or exchange will be issued within 7 business days.
3. Return Shipping Costs
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Return shipping costs are the customer's responsibility, except in cases of defective items or an error on the part of QORVENA STORE.